Car dealer refuses to refund deposit after financing is denied

May 2, 2012 23:37 by Consumer Ed
Dear Consumer Ed:  What is the law regarding a used car dealer keeping a consumer's deposit to hold a car pending adequate financing?  I was denied financing.  The dealer refuses to return my $4000 deposit. No contract was signed. Consumer Ed says:  If no contract was signed, ... [More]

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Management may be overcharging for water bill

April 16, 2012 23:22 by Consumer Ed
Dear Consumer Ed:  I live in an apartment and have to pay my water bill to the management company.  My bill has risen by about $50 per month since a new management company took over.  I have spoken to others in the complex and their bills have gone up the same.  I believe the co... [More]

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Refund policies for online merchants

April 11, 2012 18:54 by Consumer Ed
Dear Consumer Ed: I purchased some merchandise online.  The company shipped the order, which I later returned.  The merchant never posted a credit, so I notified my credit card company and requested a chargeback.  The merchant is now saying, "All refunds are for merchandise only.&rdq... [More]

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