Using an unlicensed HVAC contractor can void your warranty

July 18, 2016 14:50 by Consumer Ed
Dear Consumer Ed: I bought a new HVAC system last year, which I had a handyman install.  I recently had a problem with it, which should have been covered under my three-year warranty. When I contacted the manufacturer, they told me the warranty was void.  Now I am facing an $800 repair. W... [More]

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Prescription Discount Cards

June 30, 2016 18:13 by Consumer Ed
Dear Consumer Ed: I have been seeing pop-up ads and mail solicitations for prescription discount cards. They aren’t asking for money, but it seems too good to be true. Are such cards legitimate? Consumer Ed says:   Although prescription discount cards can be legitimate, they can also b... [More]

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Can I get a refund on a phone order if I cancel within 3 days?

June 17, 2016 21:16 by Consumer Ed
Dear Consumer Ed:I bought a metal building over the phone that I was going to use as a tool shed.  Can I cancel the contract within 3 days without a penalty? Consumer Ed says:  Whether you have the ability to cancel a contract or not generally depends on the terms of your contract. If th... [More]

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