Merchant turned my account over to collections after I reversed charges on a faulty product

April 21, 2016 14:20 by Consumer Ed
Dear Consumer Ed:   I purchased a product that was faulty and disputed the charge with my credit card company. I had the charge successfully removed from my account. Now the merchant has turned the matter over to a collection agency. Can they do that? Consumer Ed says:   Generally, once... [More]

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Moving company is charging more than what they quoted me

April 5, 2016 17:01 by Consumer Ed
Dear Consumer Ed: The moving company I hired gave me a quote for $1,000 to move me into my new house.  After they loaded all my stuff in the truck, they said it was going to cost me $1,250.  I told them I was not going to pay a penny over what they quoted me, and they said that unless I p... [More]

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Dealer won't refund my deposit

March 15, 2016 15:21 by Consumer Ed
Dear Consumer Ed: I paid a car dealer $300 as a deposit to confirm that I was interested in buying a particular car. He assured me that the car had a clean title and had not been in any accidents. He also assured me that he would return my deposit if I found any problems with the car. I got the VIN... [More]

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